Tuesday, February 10, 2015

airtel broadband slow and wants to be a monopoly?

was using ACT internet in Shivaji nagar for a year. Service sucked - down for 5 hours to 6 days every month! Was told that Airtel cuts the wires (of ACT and BSNL, and pays BSNL workers not to repair so more people migrate).

Don't know if true but two different users told me this after talking to linesmen.

Now using airtel - and its better over all but has odd DNS errors - famous sites like https://www.freelancer.com/ or https://code.google.com are not found for a few minutes !

Wish they would just focus on their services instead of negative stuff. Also wish there was proof to prove the wrong doing, if any.

Thursday, January 15, 2015

To hotels and restaurants on buffets and conservation


To Tulip Management

Few areas of improvement:
1. Buffet. Eating after 9pm means you get heavily over cooked food. That has been simmering on the heaters.
You will have more diners if you give us a chance to server ourselves cold food and heat in a microwave.
I know this is a big change so you could start with 1 microwave and a few dishes like boiled vegetables and a chicken.
And can retain the heaters, just keep some off the heaters and a small sign saying ~
"For those who don't want food from the heaters : cold food, reheat in microwave ". I have been eatin out after the first day. Luckily many places around. I have been enjoying the cold breakfirst parts and deserts at night.

2. Room staff. I took an extra 'key' when I forgot my own, using that for the electricity. I remove the key from the holder when I leave the room, so it does not waste, but after cleaning they leave it inside.
Also I leave towel on rack but its still changed. Is the sign in the bathroom forgotten?

Otherwise all staff are very polite and helpful.

3. Business center : would be nice to keep an electric strip on top of desk to easily recharge laptop and an extra LAN cable - WIFI is okay but LAN is 4x faster.

4. Water. You lament the waste of laundry but have no problem with plastic? So many plastic bottles. Why not have water filters so we can refill our bottles. That will mean some loss in revenue, but even a 3% increase in room should offset that.
And you can then use that as a marketing and CSR selling point.

Regards,
Tushar Kapila

Monday, September 1, 2014

Tata sky plus : cant view old recorded content if you stop subsribing

Fair? Tata sky : past few months, i stop paying every few weeks to save on costs and spend more time with family.

While not subscribing I could still see recorded programs in the tata sky plus box, that were recorded when I was paying. made sense as i own the hardware. Now with a recent software update that happens automatically every few months, i cant.

Question : fair or not? Legal and general, ethical views?

 Not good for a cable and direct TV, DTH provider who sell you additional hardware to record at a premium.