Blr airport route 5 bus injury rough driving BMTC Nov 26 2015

Blr airport route 5. Around 11:05pm near Bangalore Le Meridian, Hotel, Sankey Road. Bus started from airport around 10:35pm

 Injury rough driving BMTC Nov 26 2015. Driver was good, at airport was guiding people. Then a bigger BMTC employee came and chided him to start as his bus time has past. I think that put him in a bad mood. Just before Cauvery Theatre, Sankey road, there was a big function, and a lot of cars leaving. Road was jammed for 5 minutes. He lost his temper from here. Started honking like crazy. Not sure what he hoped for! Then driving at speeds and braking hard. I was in the back. Got up to move towards door (my stop was next).

Driver  braked so hard, strap broke and hit a vertical bar. Can see the results. Hope someone from BMTC sees this and tells the drivers to drive more carefully. Also maybe the problem is in the expectations - they cant be expected to be back at a certain time in this bad traffic. We need GPS integrated with local traffic so can show management that driver did not delay trip, but where the traffic was slow.

https://youtu.be/3fudOOmd3tk

Suggestions for irctc and Indian railways

1. Website : add html title tag to elements or a help button to show what each class means like 2S is without AC for someone new to Indian rail its not easy. or if using after many years
2. allow payment of 3% extra to allow for choosing better seats
example in 2S if i knew i will get near bathrooms (both ends o coach) would never have booked. 3rd birth/ 5th row inside is better
3. for fat people allow booking 2 seats in 2s - else if other 2 people are fat too no place
4. have another class similar to 2s but better seats, a little higher, average height of Indian;s is 5'7 now, not 5' 5" like 20 years ago.
5. give pillows and back, neck cushion on train
6. clean bath rooms with good soap every 2 hours. Sell soap on train. Soap and air pillows from a vendor.
7. sell fresh fruit/ less fattening snacks, at least one. example whole wheat, lightly toasted bread tomato sandwich with salt and pepper, prepared at station and sold within 1 hour in hot weather (9a, to5pm), 2 hours if after 5pm or in cloudy/ winter, less than 25 degrees local temperature
8. less sugar tea and coffee, charge Rs1 extra to compensate for less sales, healthier India, will be more successful.

Read unlimited with Amazon kindle!

Good deal on amazon, if you like to read. Can read on laptop, mobile or kindle device (do not have to buy device to be eligible – can read on desktop/laptop).

Rs 100/- subscription for first month, then Rs.200/- a month, can stop after a month. Entitles you to read any number books (10 at a time) from a select kindle books (about 15% of the books on kindle).

Some of the books I found are on scalding, Java8 (http://www.amazon.in/Java-8-Fundamentals-Dane-Cameron-ebook/dp/B00J1BQ4G8/ref=sr_1_1?s=digital-text&ie=UTF8&qid=1443539607&sr=1-1&keywords=java+8)

AngularJS http://www.amazon.in/Unraveling-AngularJS-Over-Complete-Samples-ebook/dp/B00ULTPP00/ref=sr_1_3?s=digital-text&ie=UTF8&qid=1443539647&sr=1-3&keywords=angularjs

Happiness http://www.amazon.in/Organize-Your-Life-Strategies-Productivity-ebook/dp/B0153MPJEQ/ref=sr_1_4?s=digital-text&ie=UTF8

Search page - http://www.amazon.in/s/ref=nb_sb_noss?url=search-alias%3Ddigital-text&field-keywords=agile+process  (look for kindle unlimited in the search result entry to see if its eligible.)

If you only want kindle unlimited results (this only works once your signed in and have an active kindle unlimited subscription), search here : https://www.amazon.in/b/ref=nav_shopall_kdl_ku?ie=UTF8&node=6969155031

Delta: its a pity  u need an active kindle unlimited account to be able to see that filter in search. should be for all users. but can use the send to button only if have active subsription. that way can see what books exactly are there. excellent service besides that.

Can read them on desktop at https://read.amazon.in/ after you have your account set up.

ola - say they take action but do they do anything?

Open email : reverse chronlogical, read from the bottom :


what exactly happened to the driver? was he not given work for n days? How many days? what does the bad driver list mean?  i heard from a friend too of his bad experience. now i use uber. wondering when i will use the ola money i have charged and kept. not trustworthy - the drivers nor the action u say you have taken - nothing specific or meaningful

Regards,
Tushar Kapila

On Thu, Jul 9, 2015 at 2:49 PM, Ola Support email <support@olacabs.com> wrote:

Ola Tushar,

Sorry for the delay in response.

We sincerely apologize for the hassle you have gone through regarding this booking.

We take our customer complaints seriously and we appreciate that you brought this issue to our attention, we believe the cause of the unsatisfactory and unfortunate result was due to driver has failed to pick up.

The driver has been penalized and is included in our driver bad list, also we shall give strict warning to him. We really do not want our customers to face any inconvenience.

We've made it very clear that these instance would never be accepted. We know how disappointing it could when you are not getting the expected service from us. We would have felt the same if it would have happen to us. We are working on everything possible to ensure situations like these are minimized.

We deeply value your relationship with Ola and are committed to providing you with the highest level of service, simply because our customers deserve the best.

If you have any concerns, please feel free to discuss it with us at suxxxt@olacabs.com.

Regards,

Ashw...

Customer Support

Ola

On Sat, 11 Apr at 6:08 PM , Ola Support email

Ola Tushar,

Thank you for writing in.

We regret the inconvenience caused. We shall forward this to the concerned team and get this checked.

If there's anything else we can help you with, please feel free to contact us on 3355 3355 (please add your city code before the number). You can also drop us an email at support@olacabs.com

Regards,

Customer Support

Olacabs

On Sat, 11 Apr at 2:54 PM , Tushar.kapila  wrote:

NP one called or came. How complete?
(Trip said was complete when driver never picked up, just marked start and end)

1454388

RD Nature Resort, Bannerghatta blr

Wanted to go out to country side for over nite break. Choose 'Rd's Nature Retreat'  but did not live up to expectations.
What was okay:
1. if you ignore the immediate litter the surroundings are green, natural valleys and quiet at night
2. boating and bridge crossing was fun
3. staff were courteous

The deal breakers:
1. Bathroom stink. Bad drainage. Pathetic!
2. Resort is littered with cigarettes and plastic. The day we went there was no one else there, but still the management do not get anyone to clean the place up. And it has signs all over about 'Enjoying and preserving nature'.
3. Few food choices, asked for less chilli but still had to wash  the vegetables before I could eat it.
4. Advertises they have a swimming pool but is a small splash pool, that is too narrow and shallow to swim
5. Room was full of dust, asked for two dust cloth and cleaned room before could use it.

* careful with recommendations  from  https://www.goibibo.com/ they obviously dont check what is on their site

Address

No 83, Shivanahalli, Ragihalli post, Banneraghatta, Bangalore, India

To hotels, an open letter on improving service

Few areas of improvement:

1. Buffet. Eating after 9pm means you get heavily over cooked food. That has been simmering on the heaters.

You will have more diners if you give us a chance to server ourselves cold food and heat in a microwave.

I know this is a big change so you could start with 1 microwave and a few dishes like boiled vegetables and a chicken.

And can retain the heaters, just keep some off the heaters and a small sign saying ~

"For those who don't want food from the heaters : cold food, reheat in microwave ". I have been eatin out after the first day. Luckily many places around. I have been enjoying the cold breakfirst parts and deserts at night.

2. Room staff. I took an extra 'key' when I forgot my own, using that for the electricity. I remove the key from the holder when I leave the room, so it does not waste, but after cleaning they leave it inside.

Also I leave towel on rack but its still changed. Is the sign in the bathroom forgotten?

Otherwise all staff are very polite and helpful.

3. Business center : would be nice to keep an electric strip on top of desk to easily recharge laptop and an extra LAN cable - WIFI is okay but LAN is 4x faster.

4. Water. You lament the waste of laundry but have no problem with plastic? So many plastic bottles. Why not have water filters so we can refill our bottles. That will mean some loss in revenue, but even a 3% increase in room should offset that.

And you can then use that as a marketing and CSR selling point.

airtel broadband slow and wants to be a monopoly?

was using ACT internet in Shivaji nagar for a year. Service sucked - down for 5 hours to 6 days every month! Was told that Airtel cuts the wires (of ACT and BSNL, and pays BSNL workers not to repair so more people migrate).

Don't know if true but two different users told me this after talking to linesmen.

Now using airtel - and its better over all but has odd DNS errors - famous sites like https://www.freelancer.com/ or https://code.google.com are not found for a few minutes !

Wish they would just focus on their services instead of negative stuff. Also wish there was proof to prove the wrong doing, if any.

To hotels and restaurants on buffets and conservation

To Tulip Management

Few areas of improvement:
1. Buffet. Eating after 9pm means you get heavily over cooked food. That has been simmering on the heaters.
You will have more diners if you give us a chance to server ourselves cold food and heat in a microwave.
I know this is a big change so you could start with 1 microwave and a few dishes like boiled vegetables and a chicken.
And can retain the heaters, just keep some off the heaters and a small sign saying ~
"For those who don't want food from the heaters : cold food, reheat in microwave ". I have been eatin out after the first day. Luckily many places around. I have been enjoying the cold breakfirst parts and deserts at night.

2. Room staff. I took an extra 'key' when I forgot my own, using that for the electricity. I remove the key from the holder when I leave the room, so it does not waste, but after cleaning they leave it inside.
Also I leave towel on rack but its still changed. Is the sign in the bathroom forgotten?

Otherwise all staff are very polite and helpful.

3. Business center : would be nice to keep an electric strip on top of desk to easily recharge laptop and an extra LAN cable - WIFI is okay but LAN is 4x faster.

4. Water. You lament the waste of laundry but have no problem with plastic? So many plastic bottles. Why not have water filters so we can refill our bottles. That will mean some loss in revenue, but even a 3% increase in room should offset that.
And you can then use that as a marketing and CSR selling point.

Regards,
Tushar Kapila